SuitePad - The Guest Directory for the Digital Era

SuitePad is the leading manufacturer of digital guest communication systems for hotels, providing digital tablets specifically designed for use by guests in hotel rooms. SuitePad products centralize hotel services, bringing digital communication between hoteliers and their guests to a whole new level. Alongside providing general information about the hotel, its services, and available activities in the local area, SuitePads serve as central booking tools for hotel restaurants, room service, shops, and spas. Each one is integrated with an in-room telephone (SuitePad Phone) and TV remote (SuitePad TV Control), helping to effectively declutter the hotel room and provide a modern and hygienic experience for guests. 

SuitePad’s SuiteCast solution allows guests to stream content from their own devices to their hotel room TV. SuiteCast effectively upgrades hotel room TVs into smart TVs, offering guests the modern viewing experience they’ve come to expect at home. With no need to purchase new equipment, all you need to do is plug in the SuiteCast and go!

SuitePad’s Digital Guest Directory is specifically designed to meet the requirements of a traditional guest directory for the modern hotel guest. Using the touchscreen tablet, guests can explore what the hotel has to offer, book tables at the restaurant or treatments at the spa, or order room service at the touch of a button.

SuitePad’s are highly customizable and hotel staff can update them with any new information, offers, or additions to the menu in an instant. There’s no longer any need to go from room to room replacing old leaflets. Hotels save on printing costs while also having a more eco-friendly option for providing information to guests.

With SuitePads installed in their hotel rooms, hoteliers can send targeted push notifications that help encourage guests to pay for products and services that particularly appeal to them. This feature helps hotels drive sales revenues, providing SuitePad customers with a high ROI.

SuitePad Phone — The modern hotel telephone system

SuitePad Phone enables guests to make both internal and external calls using the SuitePad in their room. With its easy-to-use interface and sleek design, guests will be left impressed with the high-quality digital service of your hotel.

For hoteliers, SuitePad Phone generates cost-savings. Hoteliers no longer need to purchase hardware or pay for the upkeep of aging internal telephone systems. As SuitePad Phone functions over VoIP, all you need to do is install your SuitePad devices and you’re ready to go!

SuitePad TV Control — Modern hotel TV without the high price tag

TV controls are infested with bacteria and dirt, need to have their batteries swapped, and are easily lost or broken. SuitePad TV Control works with all TVs, enabling guests to control their TV using their digital in-room tablet! Guests can filter by genre or language, so they won’t spend hours flicking through channels they don’t want to watch.

For hoteliers, SuitePad TV Control encourages guests to engage with the SuitePad in their room, meaning they’re more likely to browse offers and make purchases of the hotel’s products and services.

A Sustainable Hotel is a Successful Hotel

Sustainability is an important part of any business model. SuitePad’s Green Option helps hoteliers create an eco-friendly hotel while also saving on costs associated with room cleaning. This is a win-win for hoteliers!

The Green Option reduces the high costs associated with cleaning hotel rooms while reducing the amount of water waste, CO2 emissions, and chemicals usedd. Many hotels cover the cost of their SuitePad subscription through this feature alone.

Guests are sent a push notification asking if they’d like to have their room cleaned the following day. The hotel can grant them a small incentive if they choose no, such as a free drink at the bar or a discount on other services at the hotel. This reward could also lead to higher sales at the hotel’s in-house outlets.

SuitePad BYOD — Accessing SuitePad services remotely

SuitePad BYOD (Bring-Your-Own-Device) is an in-browser solution that enables guests to access the SuitePad interface through their own device. This function is important for hoteliers that want to introduce guests to the digital solutions they’re likely to use once they arrive at the hotel. It allows guests to browse through the hotel’s products and services before they even arrive, letting them know what’s available and to book services ahead of time!

About SuitePad

SuitePad is a leading provider of digital guest communication systems for the hotel industry. The Berlin-based company was founded in 2012 and has a team of over 60 employees. In January 2020, SuitePad was named HotelTechReport’s best guest room tablet and best place to work in hotel tech.

SuitePad serves 1000 hotels across 30 countries, amounting to over 60,000 hotel rooms worldwide.

Products and Services

Contact Details

SuitePad GmbH
Friedrichstrasse 224 10969 Berlin
Contact: Philipp Wachenfeld
Tel: +4930319850000

SuitePad’s Digital Guest Directory is the perfect digital information and ordering platform for any hotel
SuitePad Phone uses VoIP to connect your guests using modern technology
Bring your guests’ hotel entertainment experience into the 21st century with SuitePad TV Control
Run a sustainable hotel while generating cost savings with SuitePad’s Green Option
Take control of the before-stay phase of your guests’ stay with SuitePad Bring-Your-Own-Device solution.
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