The Hospitality Industry’s New Platform Paradigm

3 August 2020

What is a “platform” business model?

  • How can hotels apply the platform model to improve their own operations?
  • What barriers and challenges stand in the way of hotels adopting a more platform-focused strategy?
  • How can implementing a platform strategy help a hotel improve guest satisfaction, improve efficiency and increase revenue?
  • What will a platform-focused hotel of the future look like?


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