Features

Our editorial board comprises a specialist group of leading industry figures who, in conjunction with the Hotel Management International editorial team, identify the main drivers of the industry helping to produce regular, thought-provoking opinion pieces on the latest issues, challenges and developments.

Latest Hotel Management International Feature

City stays for the self-starter
11 September, 2017
Having lagged behind the US for many years, Europe’s extended-stay space...
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Focus on details 11 September, 2017 Cameras are not only an effective means of combating crime they can also help hotel staff deliver optimal service. ABUS Security-Center’s flexible surveillance options can make...

A hotel for the ages 11 September, 2017 Having closed for a €200-million renovation more than four years ago, Paris’s legendary Hôtel de Crillon, under Rosewood’s management, is once again open for business. The...

The heart of hospitality 11 September, 2017 Despite much talk of select-service concepts and adventurous global nomads, the destination hotel restaurant might just be enjoying a renaissance, with hoteliers introducing...

Make it personal 11 September, 2017 Points alone don’t cut it for today’s loyalty programme members; not only do they expect flexibility in redemption but also an increasingly personal relationship with their hotel group...

Secure through the ranks 11 September, 2017 In recent years, the hotel sector has had to significantly raise its security game in the face of numerous cyberattacks and data breaches. Malcolm Marshall, KPMG’s global...

Stay safe 11 September, 2017 Security is the ultimate example of a function that only becomes truly conspicuous when it fails. But it is an integral part of the hospitality experience, impacting on every element of...

Smarter, happier 11 September, 2017 Television was the centrepiece of in-room entertainment for many years. Now, operators are increasingly opting to install streaming and voice-recognition services to reflect...

Time to make things better 11 September, 2017 Despite stepping down as president and CEO of Jumeirah last year, Gerald Lawless still has much he would like to achieve. Phin Foster meets our 2017 recipient of the European...

A new start for Turkey 11 September, 2017 After last year’s attempted coup d’état and slew of terrorist attacks, Turkish hoteliers are hoping that 2017 will see new opportunities emerge to allow the industry to return to...

How to adapt a hotel for business and conferences 08 September, 2017 Congresses and conferences are becoming an increasingly important market for the hospitality sector. Ana María Fernández, product manager at Simon, reveals how lighting control...

Stop hackers cleaning up 08 September, 2017 Tackling cybercrime requires hotel operators to implement resilient defences against attacks and robust insurance cover to deal with the aftermath of any breaches. Andrew...

The importance of internal communication 07 September, 2017 Effective internal communication creates greater employee engagement, efficiency and productivity, to improve guest services and to be more successful in business. EHMA president...




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