Founded in 1892 and headquartered in Zuchwil, near Solothurn, Switzerland, Schaerer AG is one of the world's leading manufacturers of fully automated professional coffee machines. Schaerer offers the right coffee machine for all needs and performance requirements - whether it's for a coffee bar in an office or a busy self-service restaurant. Customers all over the world value Schaerer products for their ease of use, the large selection of drinks available at the touch of a button and the excellent quality of the coffee. Numerous innovations underscore the company's pioneering approach. The strapline "swiss coffee competence" is founded on the Swiss engineering skills on which the company draws and its far-reaching coffee expertise.
Since 2006, Schaerer AG has been a key part of the WMF Group's professional coffee machine division. And since the takeover of the WMF Group itself at the end of 2016, Schaerer has been a subsidiary of the large French consortium Groupe SEB, where it is able to contribute its Swiss coffee expertise and engineering skills. Schaerer's headquarters are in Zuchwil, Switzerland, where its development and production facilities are located as well. The company also benefits from its own comprehensive sales and service network there. Schaerer follows market-specific requirements closely and remains keenly focused on its customers with subsidiaries in Germany, Belgium and the US as well as 100 partner companies in over 70 countries in Europe, the Americas, Africa and the Asia-Pacific region. Schaerer has a strong presence in quick-service restaurants, convenience stores and offices as well as in traditional market segments such as hotels, restaurants and canteens. The company has around 450 employees all over the world.
In times of increasing digitalisation, the on-board tools for a successful coffee business include not only forward-looking coffee machine technologies, but also high-performance digital services. With the innovative digital service solution Schaerer Coffee Link, Schaerer opens a new chapter in the digitalization of professional coffee machines. Schaerer Coffee Link provides an unprecedented wealth of evaluation and control options to increase efficiency and cost-effectiveness across your entire value chain - from adjusting the beverage range to optimizing the supply chain to proactively planning service and maintenance. Extensive additional services, including a Know-how Center or a Media Pool, round off the powerful spectrum of Schaerer Coffee Link.
For Schaerer it has always been clear that if you want to build high-quality coffee machines, you need a deep understanding of the sensory, biological and sociocultural aspects of coffee. This gave rise to the idea of a knowledge and service platform, which became a reality in 1999 in the form of the Coffee Competence Centre (CCC). At the CCC, coffee knowledge is shared, above all, with partner companies, customers, coffee roasters, future restaurateurs and anyone else interested in coffee both in Switzerland and abroad. A range of courses are offered on topics such as growing and harvesting coffee, the different types of coffee beans and the significance of different quality factors during coffee processing and preparation. For customers the coffee specialists at the CCC offer a comprehensive service package. For example, they develop holistic coffee plans to suit the specific market of the customer with recommendations for both the right coffee blend and the coffee specialities that should appear on the menu. They also recommend the ideal coffee machine, including the settings for all technical parameters. In short, the CCC provides everything needed for a solution that is an all-round success.