Wyndham Hotels & Resorts has entered into a strategic partnership with Grubhub to offer on-demand delivery of food, groceries and everyday essentials at almost 6,000 properties across its 20 US brands. From Days Inn by Wyndham to La Quinta by Wyndham, team members and guests can now order tacos, toothpaste or even last-minute phone chargers directly to their room or the hotel lobby via the Grubhub app or QR codes displayed on site.
Once a user scans the QR code or opens the Grubhub app while on-site, they are guided through a branded experience that activates a complimentary six-month Grubhub+ membership. The package unlocks $0 delivery fees on eligible orders, reduced service fees and a 5% credit back on pickup orders, with no credit card required and no auto-renewal on expiry.
“Travel should be enjoyable, not stressful – and that’s exactly what Grubhub helps deliver. Whether it’s a late-night craving, forgotten essentials, or a last-minute need like a phone charger, anyone at one of our hotels can now get what they need, when they need it. With the added perks of Grubhub+, convenience and comfort are just a few taps away,” said Charmaine Taylor, SVP, strategic and financial partnerships at Wyndham Hotels & Resorts.
Rob DelaCruz, VP and general manager of campus and hospitality at Grubhub, added: “Wyndham has one of the largest footprints of any major hotel company in the US. Together, we’re elevating the on-property experience, delivering seamless convenience for not only the the hundreds of thousands of guests that walk through their doors every year, but also the tens of thousands of hotel team members who make those hotel stays possible.”
The move aligns with broader industry trends towards enhancing guest convenience through digital services. Wyndham, which recently celebrated its Wyndham Rewards loyalty programme being named the industry’s top rewards scheme by USA Today readers for the seventh consecutive year, hopes the new delivery option will bolster guest satisfaction and staff morale alike.
