“The hotel industry is facing similar situation as the restaurant industry. Covid-19 has hit the hospitality industry hard and new tools give opportunities to increase revenues and find new ways to reach to customers. I see Hotelway as one of the pioneers in driving this change and there is a huge potential for growth.” Elias Aalto, previous co-founder Wolt, new investor in Hotelway.
“We raised this round to be able to continue our international growth and our product development with new refined tools. Despite covid-19, Hotelway has grown 80% within past 6 months. More and more hotels see the opportunity to let our hospitality trained chatbot support their human team so that they can focus on more complex tasks.” Hannu Vahokoski, CEO Hotelway comments.
The Turku-based technology company Hotelway announces it has closed the round of financing. At the same time Hotelway is planning to raise a R&D-loan from Business Finland. The company plans now to boost international growth for instance in Italy, Spain and Sweden and to add even more refined features of the hospitality trained chatbot.
Hotelway has been selected the most promising hospitality startup in Europe in 2019. The mission is to make the guest communication profitable for the hotels. Hotelway provides tailored, AI-based chatbots and content platform as a complete software-as-a-service (SaaS). Hotelway builds, maintains and updates their bots to provide hospitality guests an easy way to find exactly what they need without having to navigate through dozens of pages – driving direct bookings and additional sales. The key to success is the hospitality-specific content: Since Hotelway already has content from tens of thousands of hotel chats the success rate of chats is high from the first weeks on.
Hotelway is based in Turku and was founded in 2017, and is led by its founder and CEO Hannu Vahokoski. Hotelway investors in this round include Leap Investors Oy (Matias Mäenpää and Anssi Kiviranta), Juni Holding Oy (Juha Saarinen), Lifeyri Oy (Pasi Penkkala), Avainco Oy (Paul Westerlund), DX Invest Oy (Tero Nummenpää), M.P. Korolainen Oy (Tuukka Korolainen), Novate AB (Sirkku Erlandsson), Jyri Kuusela and Elias Aalto.
Press contact details
Hannu Vahokoski, CEO
+358 400 795 049