The appointment came as the need for expert and quality consultants has never been more pressing in the industry.

Allen, who has started a three-year tenure on the board, running until 2024, said: “As the sector moves deeper into the mainstream, investors are becoming better educated and more demanding of the detail which supports the bottom line. It is only with specialised consultants that every project can achieve the goals of all stakeholders involved. This is a period of great pressure, but also one of great innovation.


ISHC is represented by some two hundred of the industry’s most respected professionals from across six continents and its mission is to be the leading source for global hospitality expertise. It is a great honour to have the chance to have been nominated to the ISHC board and to have the opportunity of contributing to the future progress of the hospitality industry’s leading source of expertise and counsel.”

The ISHC was founded in 1988, in recognition of the need for competent, unbiased advise, professional guidance and sound judgement on the many diversified problems encountered in the hospitality industry.

Commenting on Allen’s appointment, Andrea Belfanti, Executive Director at the ISHC said: “We are thrilled to have Roger on the Board as we have seen his leadership first-hand when he was the Co-Chair of the 2019 ISHC Annual Conference Planning Committee in Vienna. Since becoming a member in 2017 his contributions to the Society have been many, and through his involvement he has become very well connected with his fellow members. In these most challenging times for our industry, we know that consulting will play a critical role in the recovery of our industry for the pivotal years ahead and we are confident in our Board and thankful for their leadership.”

Membership is by invitation only and the ISHC currently has 200 members across six continents, with the objectives of promoting the awareness and the advancement of the hospitality consulting profession and fostering a high ethical standard for the industry.

ISHC is committed to giving back and making a contribution to the hospitality industry through its scholarship programme, awards programme and participation in industry research projects and publications.

The full list of the ISHC board of directors is as follows and can be publicly viewed at ISHC board of directors 2020/2021:

  • Cecilia Gordon, Chair
  • Herbert Mascha, President
  • Todd Leach, Vice President
  • Kristie Dickinson, Treasurer
  • Darlene Henke, Secretary 
  • Roger Allen, Director
  • Debby Cannon, Director
  • Steve Hennis, Director
  • Suzanne Mellen, Director
  • Tea Ros, Director