Features A - Z
View Features alphabetically- A new chapter
- A sixth sense for sustainable profits
- Are we getting the best of PMS?
- A cut above: Wolfgang Puck on his culinary success both sides of the Atlantic
- A wise Choice
- And the winners are...
- A group effort: working towards the hotel industry's sustainability goals
- Arne Sorenson: family values
- A pointed strategy
- A conflicting picture
- Agent of change – transforming Thomas Cook
- A line in the sand – Iniala Beach House
- A good year – the rise of wine tourism
- Asian fusion - the rebirth of 19 Avenue Kléber
- A question of loyalty – the relationship between guests and brands
- At your service – the rise of serviced apartments in the Middle East
- A world of difference – the Middle East hotel market
- A year for cheer – industry leaders discuss 2014
- Asian fusion – Steve Leung’s design philosophy
- A tale of many cities – the Turkish hospitality boom
- All that Jaz - Steigenberger Hotel Group CEO Puneet Chhatwal
- At the forefront – the 2015 International Hotel Investment Forum
- As you wish – serving the connected traveller
- A considered approach: a local lifestyle
- Amid the rouble: the Russian market
- A greener goal: industry sustainability
- A league of its own: Hotel Football
- A blank canvas
- A bright future – inside the Iberian market
- An island, entire of itself - JW Marriott’s first resort in Europe
- At one with nature – fusing luxury and sustainability
- All in good time: the big interview with Arne Sorenson
- Adapt to change – the evolution of the general manager
- Affordable tech - Rami Moukarzel and Laurent Voivenel
- A tale of two cities - Hélène Darroze
- Attention to details – the 2016 International Hotel Investment Forum
- A little luxury – modular construction techniques
- A life in hotels - Gabriel Escarrer Juliá
- A divergent portfolio - Carlson Rezidor’s diversification strategy
- A new start for Turkey
- A hotel for the ages
- Addressing the safety of solo female guests in hotels
- Always follow your heart
- Anthony Bourdain: a life in food
- A different take: Firmdale Hotels
- All’s well that starts well: architecture's role in hospitality
- A catalyst for change: women and hospitality
- All’s well that starts well
- A bright future
- Among the stars
- A seat at the table
- Amicale departure
- Arabic assessment
- A hospitality hub for the future
- Attention on tech
- A clean conscience
- A career of a lifetime
- A question of sustainability
- Are we there yet?
- A world of good
- A touch of France
- A smart balance
- A vision of well-being
- A wake-up call
- A whole new world
- A change of scene
- An object lesson
- A learning moment
- A new hope
- A safe space
- A house in order
- African expansion
- A higher purpose
- A better way to do business
- A kingdom of possibilities
- A labour of love
- Adapt to expand
- A continued effort
- A region on the rise
- A new kind of traveller
- A new world of wellness
- A business travel revolution
- Adaptive events planning
- A British style of Michelin
- A breath of fresh air
- A view from the top
- A platform for hotel owners
- A whole new person
- A passion for people and places
- American hotel stays 2023 vs 2022
- A wise investment
- A growth opportunity
- A trusted supplier of kitchen equipment
- A spirited stay
- A sturdier foundation
- Balance of power: Steve Leung interview
- Branding together – the luxury hotel arena
- Budapest hosts hospitality summit
- Beyond measure: Security in the face of terrorism
- Back on the books: online booking and digital distribution
- Beyond the stars – luxury hospitality trends
- Be my guest - Hans Koch discusses independent brands
- Britain after Brexit - STR Global
- Bulli for you - Albert Adriá
- Brexit and beyond – STR Global analysis
- Best of both - EHMA president Hans Koch
- Blurred lines and changing times - the International Hotel Investment Forum Berlin
- Bigger and better – the evolution of Marriott International
- Business and pleasure
- Boom time for hotel investment in Germany
- Bruno Moinard’s hotel restorations: a balanced designer mix
- Back to black: Rezidor's 'asset right' strategy
- Brand ambition: a discussion with Radisson Hotel Group
- Breach of trust: protection of guest data in hotels
- Brand reputation and the 'social city'
- Balancing act in the hotel industry: 'asset-light' to 'asset-right'
- Big issues: London's Hotel Investment Conference Europe
- Break the system
- Best-laid plans
- Behind the kitchen door
- Brand together
- Bright future
- Brave new world
- Better times ahead
- Bringing expertise to the table
- Cybercomfort: embracing technology in hotels
- Cyber space
- Charm offensive - Stephen Bayley
- Crowning achievement: the European Hospitality Awards
- Claus Sendlinger: the man behind Design Hotels
- Charley Boorman: born to be wild
- Capital gains
- Continental drift: hotel sector expansion in Latin America
- Come dine with us - the Hotel Management International breakfast briefing.
- Complementary technology – the integration of invisible gadgets
- Come dine with us - the HMI breakfast briefing
- Class act – EHMA’s Hans Koch
- Catch the millennial bug: connecting with hotel guests
- Chip off the old bloc – reimagining the Hotel Moskva
- Communication revolution - EHMA president Hans Koch discusses digitisation
- Change of pace: Masdar City's continued progress
- Complexity of design: renovations with MKV Design
- Community conscious: the city-integrated hotel
- Clarity of purpose – Barceló CEO Raúl González
- Check in, chill out – creating compelling spaces
- Crème de la crème – Michael Gray
- City stays for the self-starter
- Close the gap
- Culture of success
- Collaborate and captivate
- City planner
- Come on in
- COVID-19 Statement from Hotel Management International
- Change is in the air
- Change with the times
- Calling all hoteliers
- Choosing a positive mindset
- Customer demand driving sustainability
- Contrasting fortunes for tourism? What we know and don’t know
- Cold comfort
- Crafting a legacy
- Delivering growth despite the downturn
- Deluxe delight
- Destination guide: interview with cyclist Mike Hall
- Design of the times: keeping up with changing tastes
- Designs on youth: the millennial brand
- Dine under the Stars: a shift in restaurant management
- Digital distribution: mobile platforms and tech spending
- Diverse dining - the dining scene in the Middle East
- Domestic bliss – how technology is transforming housekeeping
- Design-led hotels fuse style with substance
- Developing, maintaining and retaining talent within the hotel industry
- Deutsche Hospitality: standing for German values
- Doing it for the kids: Hotelier of the Year
- Dedicated to hospitality
- Dear Ehma Partners & Friends
- Data hub
- Digital drive
- Diamonds in the MUD
- Designing an experience
- Developing a global footprint
- Destination? The here and now
- Down to a fine art
- E is for eating: Interview with Tom Parker-Bowles
- Europe: reasons to be cheerful
- EHMA AGM: Forward thinking
- Eric Frechon: the pursuit of excellence
- Euro vision: EHMA celebrates 40th anniversary
- Enrique Aranda Morilla: home fixture
- Euro vision: Hotel Investment Conference Europe 2014 report
- Europe Hotel overview – STR Global
- Europe’s finest – the 2014 European Hospitality Awards
- EHMA update – lapping luxury
- European Hospitality Awards 2014
- Europe hotel overview – STR Global Hotel Market Forecast
- Experience counts: Rudi Jagersbacher
- Expansion strategy: Rezidor executive vice-president Elie Younes
- Europe on the up: IHG's Angela Brav targets continental expansion
- Europe’s finest – European Hospitality Awards 2015
- Europe hotel overview
- Every trick in the book: online booking engines
- Europe hotel overview – STR Global
- Experience to the fore – Sven Lindblad
- Europe hotel overview – STR Global analysis
- European hospitality industry: rising again
- European Hospitality Awards
- Europe on the up
- Effect of terrorist attacks on tourism: keep calm and carry on
- Effective employee training: learn to be better
- Embracing environmental responsibility: no plastic
- Elie Younes: Bring it to fruition
- EHMA is trending
- Earn your independence
- Every step of the way
- EHMA looks to the future
- Experience and leadership in hospitality
- European hotel outlook
- Emerging technologies
- French connection: Jeff Galvin goes to Edinburgh
- For the love of it: Jason Atherton interview
- Future challenges for general managers
- French revolution – analysing the hotel industry in France
- Fit for purpose: hotel havens for fitness and well-being
- French connection: Jean-Michel Lorain goes upside-down in Thailand
- Forward momentum: Deloitte's European Hotel Investment Conference
- Fight them on the breaches – combating data theft
- Focus on details
- Forging ahead: Airbnb's new hospitality plan
- Fighting fit: wellness amenities in hotels
- Further afield
- Food for thought
- For your services
- Finding calm in the storm
- Fortune favours the bold
- Forum on the future
- Great Scott
- Getting the spa treatment
- Gray matters
- Good word of mouth: the social hotel
- Growth vs the green agenda
- Green roots: sustainability at the heart of Scandic
- Great technological expectations: Global Hotel Industry Survey
- GM evolution: being a modern general manager
- Green card: sustainability in the hotel sector
- Green light – Accor staying sustainable
- Gateway to the East – inside the Turkish hotel sector
- General consensus: Middle Eastern management
- Growth by design: Morgans Hotel Group and 'high design'
- Growth experience: The Insider with Carlos Khneisser
- Green light – the hospitality industry in Ireland
- Going Deutsche - CEO Puneet Chhatwal
- Give boutique a break – analysing a hospitality concept
- Good to grow: the flourishing Yotel trend
- Gear shift: unfavourable supply-demand in Dubai's hotel industry
- Good service: waiting for recognition
- Gulf in demand
- Get a room
- Guest who
- Guests of honour
- Generation bliss
- Guest Smarts
- Grounds for hope
- Ghost in the kitchen
- Growing pains for India’s hotels
- Going above and beyond
- Greece lightning
- Hospitality: moving from crisis to new growth
- Hotels take the LEED on sustainability
- Hotel guests say goodbye to check-in queues
- Hot.E: inside Europe’s hotel market
- Holidaying in a time of unrest
- Hotel financing: relative calm
- Hans Koch: my magic formula for success
- Hospitality Security Europe 2013
- Hotels for humanity – promoting philanthropy programmes
- Healthy competition – rebranding around wellness
- Healthcare and beauty – the hotel medical spa
- Hotel loyalty schemes – play your cards rights
- Hospitable environment – sustainability strategy
- Hotel Management International digital magazine
- Hotel hotbed: Development in the Middle East
- Hot off the press: Hotel Investment Conference Europe
- Hotelier trinity – an industry insight
- Here comes the sun - Fernando Arellano
- How to adapt a hotel for business and conferences
- Hotel Investment Europe Conference
- Hotel spas: the full wellness treatment
- Hilton’s LightStay: energy-efficient lighting
- Hot off the press
- High hopes: International Hotel Investment Forum
- Hilton's Connected Room concept: phone it in
- Hilton’s ‘Connected Room’ mobile app: phone it in
- How hoteliers should handle online reviews: points of view
- Hitting new heights: airport hotels
- Healthy profits
- Hot property
- High five
- Holidays repackaged
- HFTP and HSMAI Announce New Date for HITEC and ROC San Antonio
- Hurry up and wait
- Healthier, happier hospitality
- Hotels in the cloud
- Hospitality’s heroes
- Hungry for success: Hospitality after Covid-19
- Hotels still recovering from Covid-19
- Hospitality: Supercharging marketing recovery
- How is hospitality utilising NFTs?
- Hospitality’s personalisation problem – and how to solve it
- Hidden in the woodentops
- Hospitality under one roof
- Invest for success: conference debuts to acclaim
- Introducing new EHMA president Hans Koch
- Invested interest – the 2014 global hotel market
- In the hot seat – Hot.E 2014
- Italian job - the Marsa Malaz Kempinski
- Iran back in the running: A country's future in hospitality
- In the driving seat – Rezidor president and CEO Wolfgang Neumann
- In the face of uncertainty - Deloitte’s 28th European Hotel Investment Conference
- It's all in the mix
- Into thin air?: European Hotel Investment Conference
- In with the new: Hotel schools addressing shortage in hospitality skills
- International Hotel Investment Forum: high hopes
- In the face of adversity
- Into the breach
- In it together
- Investment Monitor - Future of Tourism survey
- In search of recruitment
- In the lap of luxury
- Industry insight
- Into the fold
- Industry insight
- Inside independents
- Inspiring journeys for a better tomorrow
- Into immersion
- Kurt Ritter: 35 years on
- Keen to be green – the Green Hotel of the Year
- Kingdom of opportunity – unlocking Saudi Arabia’s rich potential
- Keys to the kingdom: Saudi Arabia
- Keep calm and carry on – the fall-out from Brexit
- Keeping up to date with latest trends in the hotel industry
- Kings of Europe
- Kingdom come
- Keeping up with change
- Living the dream
- Land of opportunity
- Lofty ideals
- London calling
- Liquidity needed: financing the European hotel market
- Life begins at 40: the EHMA AGM
- Land of opportunity – Qatar’s hotel and tourism industry
- Lord of the Manoir – Raymond Blanc
- Let there be light: enhance guest experience with lighting
- Light at the end of the tunnel – the Greek hospitality market
- Look to Africa – the growth of an industry
- Lead, don’t follow - Hans Koch on the EHMA 44th Annual General Meeting
- Lighten the load
- Lighting the way
- London falling: hotel occupancy rates dip
- Lighting up the world: London's Illuminationworks
- Lobby for change
- Landscape to portrait
- Look to the future
- Life on the Nile
- Lead from the front
- La dolce vita
- Looking ahead
- Morocco's riad renaissance
- Matteo Thun: the scale-jumper
- Make your move
- Michel Roux Jr: a family affair
- Marriott and IKEA: redefining the economy space
- Mix and match: setting the hotel bar apart
- Movers and shakers: Starwood's month in Dubai
- MINT condition – hospitality’s new frontiers
- More than a manager: Stefan Fuchs
- Mind the gap: gender imbalance in senior leadership
- Modern management: report from the 42nd annual EHMA general meeting
- Mondrian finds its sea legs – a London dining hotspot
- Manage uncertainty – the third-party model
- Meeting expectations - EHMA’s 43rd AGM in Cyprus
- Modern measures for an evolving landscape – tackling cybercrime
- Make it personal
- Made in Japan: Nobu restaurants and hotels
- Meeting of minds: European Hotel Managers Association
- Market to millennials: select service
- Moscow's mild World Cup fever
- Middle Eastern promise
- Marks of distinction
- Master of all trades
- Manage to success
- Market on the top
- Market leader
- Message from EHMA President Ezio A. Indiani
- Make your mark
- Mind game
- Mind the gap
- Meeting of the minds
- Natural born aesthete
- New phase begins at InterContinental Hotels Group
- New model spa
- No alarms and no surprises
- New recruits – investment in human capital
- New African horizons – analysing the Sub-Saharan boom
- New directions – Spafinder’s 12th annual Trends Report
- New school of thought – the evolution of the general manager
- Northern lights – inside the Nordic hotel market
- Now trending: keeping up to date
- No strings attached: here come the pop-ups
- North African hospitality: spring forward
- New love for the pre-loved
- National calling
- No longer a secret
- Oitavos: uncluttered luxury
- On top of the world: integrating sustainability with five-star service
- Open for business: hospitality and leisure in the Middle East
- On the double – Marriott’s European vision
- Out of service – the decline of in-room dining
- Open door policy – automation and security
- Of MICE and MENA – attracting business to the GCC
- On the horizon
- Open innovation
- Philip Treacy's head for interiors
- Proceed with caution
- Property management systems: make the right Choice
- Pierre-Yves-Rochon: a classic collection
- Prize catch: Nathan Outlaw at The Capital
- Puneet Chhatwal: man on a mission
- Peace and prosperity: Yann Caillère’s plans for Accor
- Plugged-in property management
- Pop culture: pop-up amenities
- Pump up the volume – the European hotel market
- Perfectly frank – Oetker Collection CEO Frank Marrenbach
- Positive interaction - EHMA president Hans Koch
- Portrait of the artist – Adam Tihany
- Perfecting preferences – maximising customer data
- Preparing hotel security for terrorist attacks
- Preparation is key
- Personalised touch: magic formula for success
- Puneet Chhatwal: bringing it all back home
- Ports of call: hospitality growth in Portugal
- Proceed with caution
- Push it forward
- Public relations
- Plenty of fish in the sea
- Plastic not accepted
- Personalisation in a pandemic
- Prison to premium hotel
- Plant life
- Plastic values
- Pastoral care
- Passion project
- Passing the baton
- Pandemic challenges
- Rezidor's loyal following
- Red letter stay at the Pavillon des Lettres
- Rising tide of hotel investment
- Remedial retreats: the best medicine?
- Reto Wittwer’s old-school values
- Reach out and connect: report from the International Hotel Technology Forum 2013
- Room with a view: making art the focus
- Rezidor’s momentum for growth
- Reopening the doors – the lender-investor equilibrium
- Rising in the East – the evolution of Jumeirah
- Russia revs up for football fever
- Reel in the talent: An effective recruitment strategy
- Regional accent: Interview with Marriott's Alex Kyriakidis
- Rooted in culture – the Assila Hotel in Jeddah
- Rocco’s modern life - Olga Polizzi
- Red letter day – Rezidor CDO Elie Younes
- Reborn in style – why The Beekman is redefining New York luxury
- Rules of engagement – social media strategy
- Rich pickings – Michelin-starred chef Rasmus Kofoed
- Radical change for Carlson Rezidor
- Room to grow...with Deutsche Hospitality's Thomas Willms
- Rebranding of Rezidor to Radisson: González in charge
- Redeeming loyalty points in the luxury segment
- Reality check: AR technology
- Room at the top
- Room to grow
- Route to recovery
- Reduce, reuse, repurpose
- Respect goes a long way
- Roll out recovery
- Room to remember
- Rethinking recruitment
- Redefining wellness
- Residential hotels: A hotel that lasts
- Rethinking rewarding loyalty
- Sofitel refocuses on approachable luxury
- Stars without pretension: Heinz Beck
- Sheraton: a star in the ascendant
- Solid foundations
- Succession plans at Rezidor
- Strength in numbers: franchising the future for Choice Hotels
- Suite talk
- Shared values: Chris and Jeff Galvin
- Sustainability and corporate social responsibility
- Service update – the future of in-room dining
- Seeing stars – Andy Hayler
- Social scene – connecting with ‘millennial’ travellers
- Super spas – Europe’s top wellness destinations
- Speaking in general – the role of the modern GM
- Spring forward – the challenges and rewards of mega-events
- Security service – using technology to keep hotel guests safe
- Safety not guaranteed? – the current state of hotel security
- Secure integration: hotel security
- Sustainable establishments: Going green in the Middle East
- Staying in fashion
- STR Global - Europe hotel overview
- Secure the future: security systems
- Safer with the sovereign - financing in Middle Eastern hospitality
- Sound investment – Steigenberger’s Jaz in the City
- Search party - Google’s ‘Destinations’
- Safety first – the risks to hospitality
- Seeing stars – Andy Hayler
- Safety in numbers – Hotel Management International dinner discussion
- Steady as she goes – the Middle East and North Africa
- Show me the green - ecofriendliness vs cost-effectiveness
- Stop hackers cleaning up
- Smarter, happier
- Secure through the ranks
- Stay safe
- Strength in numbers
- Softly does it
- Safe as hotels
- Stay safe: enhancing hotel security for customers
- Standard-bearers
- Southern comfort: Greece, Spain and Portugal
- Simple genius: the perfect kitchen design
- Staying competitive: the luxury hotel business
- Soft sells
- Size does matter
- Shifting brands
- Stars in our eyes
- Step into the breach
- Straight up with a twist
- Set the tone
- Stronger together
- Slower progress
- Straight from the top
- Somewhere to start
- Superb start-ups
- Sustainable luxury
- Seizing opportunities
- Step into the spotlight
- Sunny side up
- Search for the silver lining
- Still hungry
- Service with a smile
- Sustain the experience
- Surveying the Big Smoke
- Strength to strength
- Sunnier skies
- Tuscan dream
- The benefits of looking outwards
- Taking the lead
- The Middle Eastern comeback
- The player
- The collaborative collection: Small hotels join forces with bigger groups
- The metrosexual spa
- Talking Turkey: Europe's hottest destination
- Taste of tranquillity: Hotel Spa of the Year shortlist
- Thermal dynamics: SpaFinder's global trends
- Technology for 2013
- The might of the middle: opportunities in the mid-range
- The captain: Palmiro Noschese interview
- Tipping point: economic recovery for the hospitality sector
- The big interview: Gabriel Escarrer Jaume
- Taste the difference – the Middle East food and beverage industry
- The guest connection – how technology informs hospitality
- The Insider – Andrew Batchelor
- The opulent middle – reinventing the mid-market
- The taste maker – Daniel Boulud
- The future’s green – sustainability in the hotel sector
- The Insider – Steve Miles
- The guest connection – how technology informs hospitality
- The future of the front desk – modern hotel concierges
- The way home – David Thompson
- The big interview – Jean Gabriel Pérès
- Turn of the seasons – Four Seasons enters Dubai
- The big interview – Omer Kaddouri
- The moveable feast – an interivew with David Muñoz
- The how and the Y – technology to attract the millennial guest
- The big interview – Sir Rocco Forte
- The new hot spot for hotel dining
- The guest connection – next-generation hotel technology
- The service game – the changing role of the concierge
- Tomorrow’s guest – the future of the hotel industry
- The generation game – analysing the millennial market
- The Insider - Gerardo Gabat
- To protect and serve together: hotel security
- The search for the middle ground
- Tailored treatment: Growing your wellness business
- The disruptor calls – the impact of the sharing economy
- Thieves in the night – burglary at high-end hotels
- The personal touch – hotel mobile strategies
- Time for Turkey: the tourism boom
- Top of the game: 2015 European Hospitality Awards
- The edge of tomorrow – inside the European hotel market
- The apartment: a new service
- The last outpost of authenticity - Oman’s hospitality scene
- The dreamcatcher – Thierry Despont
- The friend zone – how technology is changing budget accommodation
- The soft sell – partnering with major operators
- Top honours – the 2016 European Hospitality Awards winners
- The insider - Arnaud Herrmann
- The age of automation – technology and the hospitality industry
- The third way – the future of franchising
- The importance of internal communication
- Time to make things better
- The heart of hospitality
- Triple-Michelin Azurmendi: cutting-edge restaurant
- Tapestry and Trademark: tapping independent hoteliers
- Talent comes from within
- The full treatment
- Technological concierge: here to help
- Things to come: IoT and hotel operations
- Terror’s impact on European hotels
- The start-up of success: chief disruption officer of AccorHotels
- Terror’s impact on European hotels
- The odyssey continues: Hôtel Lutetia on the Left Bank of Paris
- The age of consent: European GDPR
- The bigger picture
- The finer details
- The full works
- Take a seat
- The focus to grow
- Thought for food
- The circle of lifestyle
- The GX factor
- Time to rest
- Turn the corner
- The journey back
- Turn the tide on sustainable luxury
- The world turned upside down
- The road to recovery
- The picture of cleanliness
- Touch and go
- The ever-changing story of the general manager
- The point of no return
- The funds and the faithful
- The view from a distance
- The new Covid-19 curriculum
- True to its roots
- The path to recovery
- There's gold in the MUD
- Today's decisions for tomorrow's hospitality
- Turn to tech
- The world's your office
- The great reopening
- Transform the guest experience
- The guest is always right
- Taking shop, taking stock
- The lap of eco-luxury
- Treat with care
- Take the lead
- The infamous chip shortage
- Trends in 2022
- Themed hotels: Whacky or wonderful?
- The power to inspire
- The growth mentality
- The chefs putting their food on the map
- Tomorrow’s leaders: Investing in the future
- The top trends for hotels in 2023
- The art of expansion
- Taking the lead
- Understanding your business partner
- Under African skies
- Untapped growth potential in the CIS
- Upon closer inspection – the importance of auditing
- Unknown quantities – market forecast for 2017
- Under the influence
- Up on the rooftop
- Unlock guest-centricity with smart technologies
- Unleashing the power of AI in hospitality
- Worlds within worlds: Ian Schrager’s Edition portfolio
- Warsaw: an optimistic outlook
- West greets east: hotel groups say ‘huanying’ to Chinese travellers
- Wish upon a spa – marrying tradition with modernity
- What's in a name? Dining in the Middle East
- Win the MICE: INHOCO stronger than ever
- Wealth of wellness – the MENA spa industry
- Well on the way – analysing the global wellness industry
- Well met – the luxury spa experience
- Where the locals go – an alternative to brands
- Women in the hospitality industry: closing the gap
- Work, rest and play: Crowne Plaza's fresh visual identity
- Willms at the helm: Steigenberger Hotel Group’s Deutsche Hospitality
- Welcome to the personalised wellness experience
- Weekend in Paris
- Woman on the rise
- Walk the talk
- What's cooking?
- Winners announced at the 2019 ABB LEAF Awards
- World of well-being
- What we did in the pandemic
- Welcoming change
- Working hard or hardly working?
- What the data says 2023 will look like for hotels
- What’s next for Marriott?
- Want to go Dutch?
