Focus on details11 September 2017
Cameras are not only an effective means of combating crime they can also help hotel staff deliver optimal service. ABUS Security-Center’s flexible surveillance options can make your premises safer and more efficient, and your guests feel more secure.
In the hospitality sector, theft and dishonesty are, regrettably, everyday occurrences. Video surveillance protects businesses from losses and ensures that guests feel at ease. When used to protect private areas, however, it should be deployed sensitively; cameras must make staff and guests feel safe, but not as if they’re being watched. Most guests prefer hotels with video surveillance, particularly in dark corners, underground garages and deserted corridors, where cameras provide a sense of security.
Comprehensive video surveillance requires a range of appropriate camera deployment options. Several cameras are available for indoor use: discreet models that integrate subtly into living rooms are also able to monitor difficult-to-see areas such as stairs or dark recesses.
Outdoor cameras have a stable design that makes them able to withstand adverse weather and vandalism. Robust tube and box cameras, for example, defy even heavy rain and violent destructive tests. The sensitive image sensors of the cameras capture detailed pictures not only during the day but also at night.
In the outer entrance area, one can often find pan/tilt/zoom (PTZ) and dome cameras. These have a particularly large angle of view and thus a wide detection range. Visible cameras at entrances and in lobbies also deter potential wrongdoers, adding to an overall feeling of safety.
Most guests prefer hotels with video surveillance, particularly in dark corners, underground garages and deserted corridors, where cameras provide a sense of security.
Intelligent video surveillance
In critical regions – for example, out-of-bounds areas in carparks or fire exits – VCA functions such as intrusion detection are used. These trigger video recording and notifications as soon as anyone enters a predefined zone. Intelligent camera functions can set off alarms reliably, while saving costs by minimising the need for storage space for video data. VCA functions, such as tripwire detection or object counting, can also be used to optimise processes by identifying the areas in which guests stay longest. This enables staff to respond quickly to a situation such as an unmanned reception desk or spa entrance, thereby reducing waiting time and increasing customer satisfaction.
The ABUS range also features ultra-low light-capable, high-resolution pan/tilt/zoom cameras that can pan 360°. ABUS IP surveillance cameras can also perform when backlights are strong, or when the weather is bad. ABUS IP systems are also extremely user-friendly and can be easily managed.The microsite below shows practical examples and benefits for hotels, an overview of the ABUS IP range and short movies about VCA functions. The ABUS Partner in your area will guide you to decide which ABUS system best suits your building. The security dealer will plan and install the system in a professional way, taking into account any legal requirements concerning the use of video surveillance in your area.