All articles by julian turner
julian turner
In the face of uncertainty – Deloitte’s 28th European Hotel Investment Conference
Deloitte’s 28th European Hotel Investment Conference saw some of the industry’s biggest names arrive in London to discuss how best to make opportunity out of uncertainty. Hotel Management International travelled to the Dorchester to hear from an array of hotel leaders, including Mandarin Oriental CEO James Riley and Mark Hoplamazian, president and CEO of Hyatt.
Northern lights – inside the Nordic hotel market
The Nordic hotel market remains underrepresented in the big international players’ portfolios but performance, especially in the region’s capitals, is buoyant. Local operators adept at running properties on tight margins are reaping the rewards. Bradford Keen speaks to Christian Kielgast, co-owner of Nordic Hotel Consulting, and Peter Tengström, CEO of Midstar, about the how the region is staying true to its roots.
Portrait of the artist – Adam Tihany
Heading up the redesign of The Breakers Resort in Palm Beach is only the latest instalment in a portfolio of prestige projects for Adam Tihany, including the Four Seasons Dubai, The Beverly Hills Hotel, Mandarin Oriental Geneva and a string of collaborations with top chefs. In an exclusive interview with Sarah Williams, Tihany looks back over a lustrous career and outlines a design philosophy devoted to the careful observation of human experience.
Rich pickings – Michelin-starred chef Rasmus Kofoed
An incredible year for Rasmus Kofoed has seen his restaurant, Geranium, gain three Michelin stars – the first in Denmark. But the multi-award-winning chef is keeping calm, as Tina Nielsen discovers.
Check in, chill out – creating compelling spaces
The traditional hotel lobby is giving way to open social spaces with close local ties. While some hotels have swapped check-in desks for apps and tablets, others are changing strategy to provide a deeper human connection. Eleanor Wilson talks to Anne Golden of Morgans Hotel Group, Ennismore’s Timothy Griffin and Daniel Welborn of The Gettys Group about the importance of cultivating local connections, and what goes into the effort to draw guests out of their rooms.
The insider – Arnaud Herrmann
AccorHotels sustainable development director Arnaud Herrmann has the important responsibility of implementing initiatives throughout the group’s properties. He is committed to combining business growth with sustainability goals, and getting the support of the entire team along the way.
Top honours – the 2016 European Hospitality Awards winners
After many applications and months of deliberation, the winners of the 2016 European Hospitality Awards were announced at a gala evening in London. Hotel Management International takes a look at this year’s victors.
Safety in numbers – Hotel Management International dinner discussion
In partnership with Hikvision, Hotel Management International invited leaders in the European hospitality security sector to Paris for a dinner discussion on the need for a collaborative approach towards guest safety and security.
Positive interaction – EHMA president Hans Koch
Far from being mere extensions of a property’s website, the ever expanding array of social media channels forms an increasingly vital part of a hotel’s communication strategy. EHMA president Hans Koch examines how to get the best from these powerful online tools, and draws attention to the ways in which misuse of them can sometimes lead to disaster.
Fight them on the breaches – combating data theft
Data theft from hospitality networks increased to unprecedented levels over the last year. Rod James looks at what operators are doing to increase security and reassure guests.