All articles by chris cox

chris cox

The big interview – Sir Rocco Forte

Despite recently picking up the Lifetime Achievement Award at the European Hospitality Awards, Sir Rocco Forte clearly does not intend to stop adding to his lifetime of achievements any time soon. The legendary hotelier sits down with Richard Cree to discuss ‘that’ takeover, learning lessons and building a dynasty.

Speaking in general – the role of the modern GM

For Francois Delahaye and Eric Toren, general managers at Paris’s Hotel Plaza Athénée and The Toren in Amsterdam respectively, 2014 has been defined by renovations, TripAdvisor reviews, a “new generation” of ambitious personnel and recognition from their peers. Ross Davies catches up with the award-winning GMs to discuss the evolution of the role and what’s in store for 2015.

Green light – Accor staying sustainable

Cutting CO2 emissions, reducing water use and running on renewable energy – Accor has been getting serious about sustainability. Jack Wittels speaks with Arnaud Herrmann, vice-president of sustainable development and head of the group’s PLANET 21 programme, about the project’s key achievements and the growing importance of ecological issues in hoteliers’ commercial strategies.

The how and the Y – technology to attract the millennial guest

2014 has been the year of the millennial, with hotel developers using all means available, plus some exciting new ones, in their quest to attract Generation Y. Abi Millar looks back at hotel technology reforms from the past 12 months, and speaks to industry brand and digital leaders about what we can expect to see in 2015.

The moveable feast – an interivew with David Muñoz

2014 has been the busiest year of David Muñoz’s career, and he’s not slowing down. Elly Earls meets the three-Michelin-starred Spanish chef to discuss collaborating with NH Hotels, new outposts for his budding restaurant empire and winning over the inspectors on his own terms.

Accor comes to Mama

Accor has expanded into new brand territory with the purchase of a 35% stake in French lifestyle chain Mama Shelter.

Wish upon a spa – marrying tradition with modernity

Modern-day spa-goers may be used to luxuriating in treatments delivered by the latest technology, but now they also expect concepts and products to have a flavour of the hotel’s local attractions and traditions. Elly Earls hears how to perfect the mix of nature and nurture.

Hilton launches lifestyle Canopy

Hilton Worldwide has launched a new lifestyle brand, Canopy, that it claims will “redefine” the sector.

EHMA update – lapping luxury

New-concept hospitality based on innovative and surprising offerings is threatening to outmode the traditional high-end hotel. EHMA president Hans Koch explains why the conventional market needs to relearn and redefine the meaning of luxury.

A year for cheer – industry leaders discuss 2014

Fears of deflation in the eurozone have not hit the hotel market as the global transaction volume reaches a five-year high. Peter Jacobs looks back on another successful year with Timothy Lloyd-Hughes, head of Deutsche Bank’s European hotel, leisure and gaming investment banking division, and Mark Wynne Smith, global CEO for hotels and hospitality at Jones Lang LaSalle.